Jira Marketplace apps are extensions that add new capabilities to Jira beyond what is included in the standard product. These apps are built by Atlassian and by third-party vendors and are distributed through the Atlassian Marketplace. They allow organizations to customize Jira to match their delivery process, integrate external tools, and add advanced reporting, automation, and workflow behavior.
Once installed, a Marketplace app becomes part of the Jira environment. It can add new fields to issues, new workflow conditions and post functions, automation triggers, dashboard gadgets, and even entirely new project templates. Many enterprise Jira instances rely heavily on Marketplace apps to meet business and compliance requirements.
Some of the most popular Jira Marketplace integrations focus on development toolchains. GitHub integration is one of the most widely adopted. It links branches, commits, pull requests, and merge events directly to Jira issues and can trigger automated workflow transitions based on development activity. GitLab provides similar deep integration for teams that use GitLab for source control and CI pipelines. Bitbucket, Atlassian’s own Git platform, is also heavily used and provides the tightest native integration with Jira.
Beyond source control, many teams rely on Marketplace apps such as Tempo for time tracking and capacity planning, ScriptRunner for advanced workflow customization, Structure for hierarchical planning and reporting, Xray and Zephyr for test management, BigPicture for portfolio roadmapping, Insight for asset and configuration management, and EazyBI for advanced analytics.
Because Marketplace apps integrate deeply into Jira, removing one must be done carefully. Deleting an app is a site-level administrative action handled through Atlassian Admin. An administrator opens Atlassian Admin, navigates to the Apps area, selects Manage apps, and chooses the uninstall option for the app that should be removed.
Once an app is uninstalled, all of its features are immediately removed from the Jira site. Any custom fields, automation actions, workflow functions, panels, or reports provided by the app may stop working or disappear. In some cases, historical data stored by the app may also be removed permanently. For this reason, administrators should always review dependencies and export critical data before uninstalling an app.
Removing a Marketplace app does not usually delete Jira issues themselves, but it can impact how those issues behave and what data remains visible. Workflows may fail, reports may break, and dashboards may lose gadgets if they depend on the removed app.
This topic appears indirectly on Jira certification exams such as ACP-120 and ACP-620, where candidates are tested on understanding how Jira is extended and what happens when app-based workflow functions or automation actions are removed.
In real-world Jira environments, Marketplace apps are what transform Jira into a flexible platform. Knowing how to manage them responsibly, especially how to uninstall them safely, is a critical skill for Jira administrators.
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